Official product information
Contact MemoFlow
New MemoFlow orders go through the order buttons; for tracking, changes and refunds, call +1 (302) 200-3480. For website questions, email [email protected] (Mon–Fri, 9:00 am–5:00 pm ET); it cannot see orders. Office: 345 Hudson Street, Floor 16, New York, NY 10014. Returns: 767 Fifth Avenue, Floor 12, New York, NY 10153.
Contact details
Help with an order
Phone: +1 (302) 200-3480
BuyGoods order desk.
Website questions
Email: [email protected]
Mon–Fri, 9:00 am–5:00 pm ET. Cannot see orders.
Office
345 Hudson Street, Floor 16, New York, NY 10014, USA
Returns
767 Fifth Avenue, Floor 12, New York, NY 10153, USA
Full name, email and order ID inside.
Which contact to use
| I want to… | Use |
|---|---|
| Order | The order buttons on any page |
| Track | +1 (302) 200-3480 |
| Change or cancel | +1 (302) 200-3480 |
| Refund | +1 (302) 200-3480 |
| Return bottles | 767 Fifth Avenue, Floor 12, New York, NY 10153 |
| Report a site error | [email protected] |
| Press or privacy | [email protected] |
Before you call
- Order ID from your email.
- The email you ordered with.
- Purchase date.
- For a question about the bottle itself, the lot code printed on its base.
Mail returns only to 767 Fifth Avenue, Floor 12, New York, NY 10153, not the office.
Common reasons to contact the MemoFlow desks
Where is my order?
Ring the order desk and give your order ID.
I want a refund
Start with the order desk and your order ID.
Broken seal
Leave the bottle unopened and ring the desk.
A fact looks wrong
Email [email protected].
Contact: questions
The full FAQ page has more answers.
How do I contact MemoFlow support?
Ring +1 (302) 200-3480 about an order you have placed or a refund. The website inbox, [email protected], has no access to orders.
Where do I send a return?
767 Fifth Avenue, Floor 12, New York, NY 10153. Include full name, email and order ID.
Who pays return shipping?
The buyer. Use a tracked service.
How long does a refund take?
The refund goes out 3–5 business days after the return is logged, and your card can take another 5–10 days to show it.
Ready to try MemoFlow?
Choose a pack and the checkout shows the price. The money-back guarantee follows the terms printed on the listing. Want to ask something first? Use the details above.
MemoFlow is sold here through a U.S. stocking partner. This site is not the maker, and it is paid when you buy.